Something that really grinds my gears - I'm sure that you've experienced it too. You get to a shop, to a website, call the order line or whatever and its really difficult to find out how to buy.
It's insane. This week I called a theatre in London to book some tickets, I was on the phone for 2 hours trying to get through to give these people my money. It makes you wonder how much value these people put in sales. If sales are important to you then it should be extremely easy for people to part wit their cash for your product or service.
Think of it this way, the longer it takes for you to receive their funds, the more time you are giving logic to kick in and for your customer to talk themselves out of buying. As I addressed elsewhere, buying decisions are based on emotions and impulse. If you allow them to buy at the moment they think 'I want that' and you take payment before logic has time to kick in then you succeed.
Make it easy and straight forward for people to buy from you.
Free Cup of Curdled Milk - Yours Today
Don't you want one? Why not? Is it because it's old, out of date and useless?
You wouldn't do that to your body would you, so why would you even dream of doing it to your business? So many people are using outdated marketing from books written 10 years ago. We're here to put a stop to that.
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Showing posts with label selling. Show all posts
Showing posts with label selling. Show all posts
Friday, 26 September 2008
Classic 'Supply and Demand' Rule is a LIE
In business studies one of the things you are taught is that to start your own business you find something that people need and give it to them. This is WRONG.
I will tell you why and then I'll give you some examples to back it up. My major interest is in psychology and psychologists know that decisions are made not by logic, but by emotions. You see something you want and you buy it, its not until a moment later that your logical mind kicks in and asks 'do you really need this' and lists the consequences of your decision. Emotions come first - so if that is the case then buying decisions must be made in an instant, using emotions - which is what you WANT not what you NEED.
Two examples for you. Boy racers. those young guys who have their Novas with their blacked out windows, no seat belts and loud dance music pumping out of their cars at the weekend. What do they need? Seat belts. Yet they don't have them. What do they want? Blacked out windows and they do.
Here is a more common example that I am almost certain you can identify with. How many people decide they want to go out for a drink with friends, even though they have that bill to pay? They need to pay the bill otherwise their telephone will be cut off, but they want to go out to the party. We've all done it t some extent, chosen something we want over something we need.
That is because buying decisions are made based on wants, emotions. So make your selling process, your marketing packed full of emotions to increase your sales.
I will tell you why and then I'll give you some examples to back it up. My major interest is in psychology and psychologists know that decisions are made not by logic, but by emotions. You see something you want and you buy it, its not until a moment later that your logical mind kicks in and asks 'do you really need this' and lists the consequences of your decision. Emotions come first - so if that is the case then buying decisions must be made in an instant, using emotions - which is what you WANT not what you NEED.
Two examples for you. Boy racers. those young guys who have their Novas with their blacked out windows, no seat belts and loud dance music pumping out of their cars at the weekend. What do they need? Seat belts. Yet they don't have them. What do they want? Blacked out windows and they do.
Here is a more common example that I am almost certain you can identify with. How many people decide they want to go out for a drink with friends, even though they have that bill to pay? They need to pay the bill otherwise their telephone will be cut off, but they want to go out to the party. We've all done it t some extent, chosen something we want over something we need.
That is because buying decisions are made based on wants, emotions. So make your selling process, your marketing packed full of emotions to increase your sales.
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